Countdown. 42 hours to go.
Edit: last online is on 6th. no email. no response from around that time.
Should we give more time?
(if this a scam, we will be letting more people fall into this)
Edit2: Already lot of negative trust feedback for OP. added mine. Will remove after payment.
I've also put in my negative feedback until the withdrawal is processed, even though I believe this is all just a big case of terrible support.
Good luck moreia on getting your bitcoins!