and what about rawted's accusation, 17 btc, while we are clearing all this mess ?
He claims BitInstant owes him money from about a year ago. Anyone who was owed money I personally paid them (even though the company closed and Im not personally liable). He never emailed me any deposit slips or anything I can cross reference, only an order number that I can't even check.
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This is mostly incorrect.
1. I posted on the official "Bitinstant Support" thread within 20 minutes of the deposit going missing (i believe it was around page 38 at the time). I had done 2 previous transactions with BI.
2. I spoke to you initially, and the first person you directed me to (a female support agent), confirmed the debt with just the order number. She was supposed to pay me back in April 2013. Never happened.
3. I spoke to zipzap (took about 10 days to actually get a response), they confirmed the order number and were supposed to contact Bitinstant. Never happened.
4. After a few months (7, to be exact) you referred me to another support agent and he confirmed the order number as well and was very helpful, and confirmed the debt.
5. You asked me for my moneygram deposit slip after almost 16 months from the date of the transaction, despite having my order number, and confirmation from BI employees. I admit, I have no clue where it went.
I've been asking and posting about it here and on IRC for almost two years. It wasn't until I posted here and left you negative feedback that you started coming around and responding again. What is it going to take to resolve this, man?