so it was a successful day for me. I payed my 30% deposit through paypal and my additional 70% via wire transfer.
I contacted paypal yesterday who opened a dispute and contacted alpha about it, but the dispute was immediately closed due to the 45 day rule. I called back this morning and pushed the issue until I got transfered to a supervisor. She said she had to do some research on it, so I fully explained the situatoin and how other people had already reported alpha to paypal, etc etc. Within an hour the 30% was back in my paypal account.
Then I contacted my bank on a hope and prayer regarding the wire transfer. Turns out they do have some options on wire transfers (at least USBank does). They are contacting alpha's bank and requesting the funds on grounds of fraud, and I have filed a report with USbank's fraud department as well. I will know more by Friday hopefully- I'll keep you guys posted.
Moral of the story- if paypal gives you the run around, call again, and again, and again. Be very nice to the people and I recommend immediately asking to speak with a supervisor or protection services. It also obviously helps if you run a decent amount of money through paypal every year- I threatened to switch companies and payment processors for a bunch of my stuff which i think helped to put pressure on paypal to rectify the situation rather than just passing the buck.
I'll update when I hear more on the wire transfer.
Hello, can you provide a screenshot with a transaction ID? Paypal says their policy is if they refund one person regarding Alpha-T, they refund everyone. But they couldn't find any record of a refund given. You'd be helping a lot of people out.
I'd post the screenshot on
http://fightalpha.net along with your BTC donation address.
I defiantly would donate some BTC for an ID of a PAYPAL transaction that received refund. I am getting zero from my refund request from PayPal.
I've posted this to fightalpha:
http://fightalpha.net/index.php?topic=30.0That's awesome. If some people want to post similar info on their court cases as well it would help. Images of orders, etc. Somebody said that the court tossed Alpha's case/argument out, which doesn't surprise me but I didn't have to take mine that route so I don't have that sort of documentation.
I have gotten my refund from a CC company, but have been in contact with PayPal over this to try to solidify their information and have been explaining the legal grounds to a caseworker person with respect to the DSR and Consumer Protection from Unfair Trading Regulations 2008 what Alpha has been trying to do in terms of categorizing these purchases as B2B after the fact.
They do see the point and are not arguing it at this point, however, they've asked if I could provide any info from those court cases. Obviously if people don't want to post personal info here, or hand it to me that's understandable. If you can PM me we can talk about how to get it to PayPal. Maybe just redact the persona info post a doc somewhere or something.
I have worked my way into their legal people and they are listening at this point, just asking for further documentation that people have successfully won these filing and the UK courts have already ruled in this fashion.
Basically, whatever documentation can be pulled together in an organized fashion on this will help.