patmaster: Is it really so hard to understand ...
Well, then you just prioritize ur work, do not read postings which irritate u soooo much and make those more imp th.
Can u explain why a year brings more work than a month? Isnt claiming automated?
When reading ur response it is not hard to understand why u do not see the psychological issues of negative and positive feedbacks. It can be seen from the way u treat others.
Imho, u shud go to some study course about PR, and get stripped of non friendly words (delusional, etc) and teutonic arrogance, and learn to not take everything so personally, eg. this posting

. Remember we all are ur friends and fellow nemsters
How could claiming be automatied for a year ? It could be "automated" right now by putting everyone into NEMESIS. After that it's manual work.
Even if we were to figure out a way to automate it forever and a way to tell everyone about it when they already missed the first call. I wouldn't sleep well knowing there is 1 system holding many millions of NEMs just waiting to be broken.