@Hexor

Your case is being reviewed and being processed.  Please wait for a response from the rep you contacted.

@S4 cusotmers:

Firmware Located at the below URL is the updated firmware, however, it will reset your previous setting.
MD5: 506A7AEACC0FF853A351AC3B20ABB1AF
(This version still requires you to manually set the pool side diff to "2048" at Eligius and Ghash.)
PLEASE USE THE S4'S BUILT-IN FIRMWARE UPGRADE SCREEN TO UPGRADE

https://bitmaintech.com/files/download/initramfs.bin.SD-20141003.tar.gz


If you need to re-image (recreate) the MicroSD card to the factory setting, please use the following software to reimage or overwrite your microSD card.

https://bitmaintech.com/files/download/SD-partition-tool.zip


* If you placed the S4 purchase at http://www.bitmain.com or http://www.bitmaintech.com and did not enter any shipping address during the checkout, more than likely you selected the hosting option during the checkout process.  (It gives you multiple places to advise you,  you are purchasing the S4 and the hosting plan)  

If you accidentally selected the hosting option, please contact info@bitmaintech.com with your order ID# from the same email address you made the purchase from.  One of the Bitmain reps will be in contact with you shortly. (Please contact immediately after placing the order, as it can't be reversed if the miners are sent to the hosting facilities)


Thank you