@ manitu
One of the reps will be in contact with you to expedite the warranty process for the PSU.
We now have your OrderID and the details. Additional items we need from you were sent to your e-mail.
We are still here... we didn't go offline yet. You may see us come online, offline time to time. may stay online status but may have no one actually online.
Yes, now I am writing with Yoshi some emails. But I have written 4 emails before. First on 2014-10-02 because first PSU burned immediately after first start.