Bitcoinica Consultancy: You are full of shit when you say you already dealt with a good number of the more simple claims.
My friend who has a whole bitcoin(lol) in your service still haven't got a response after he filled your stupid claim form.
I guess 1 open position with a 1 BTC balance is fucking complicated for you to deal with.
Also, one question my friend asked me: Where are you going to return his Bitcoin to if you don't even ask for a Bitcoin address?

Just stop lying.