Groan. Nope.
Yeah I'm pretty sure they sent a few of my withdrawals directly from their cold wallet. I requested a withdrawal, and they sent it however they wanted to, I have no control over that.
Definitely possible. I however talked to a few (3) people who requested withdrawals when the hot wallet didn't have enough funds, and they were all given errors and not able to withdraw until the hot wallet was filled. If the funds were never frozen and queued, I don't see how dmf could have processed a withdrawal directly from the cold storage for you?
Am I missing something?
They gave me special treatment, on a number of occasions. I would PM them in chat, saying I couldn't withdraw, and about a minute later one of them would tell me to refresh because my balance had changed.