Yes, the implementation of Mintpal was extremely poor.
When you already have a launched product that is servicing customers, it may have made more sense for them to use an agile implementation for their Information System. The main advantage I see is that they would have had a launchable product at the end of each tested stage. This ensures bugs are caught and eliminated in the development cycle, and the product is double tested again after the first bug elimination.
The v2 was plagued with problems. I'm glad to see that Dnotes is clearly aware of such shortcomings of many other entities that have tried to grow too fast and made key errors in the process. The new UI was rubbish, and nobody was happy being unable to trade and withdraw for several days while the Moopay people sorted out all the bugs.
That said, It is sad to see them go. I liked the look of their payment API and store fronts on their website through which you could run an online shop.