I have been a Bitcoinica customer for the last several months.

I made a number of deposits to Bitcoinica from Mt.Gox, using Mt.Gox codes.
I executed dozens of trades, won some, lost some, made no withdrawals.
I never had any issues with the service so I made no complaints and sent no emails to support.

I don't seem to have received  _any_ emails from *@bitcoinica.com prior to the claims form.
I had a smooth, clean, entirely trouble free relationship with bitcoinica to the day of the last hack.

From reading zhoutongs inane unofficial suggestion I get a sinking feeling in my stomach.

Was transactional emails turned off by default? (I don't like frequent, automated emails cluttering my inbox.)
Am I looking at the wrong email address? Or am I missing something?

*slams head into keyboard*