I finally received my Xapo.com debit card via post about 3 weeks ago and needles to say
was very excited about it and immediately started the activation process...

The card is a MyChoice branded card from mychoicecorporate.com and you have to phone
an international number to activate card pin. That was the easy part - automated voice prompts
to follow and you get your PIN.

Then you suppose to go to the mychoicecorporate.com to activate your account and that's
where the mess starts. It took me more than a week to get the verification email with the
link in the message to verify the email and account.

MyChoice email support was fairly supportive but they definitely had technical issues.
The site also didn't load correct in Chrome and finally after actually getting a call from
a helpdesk person and I pointed out they had various Javascript errors causing havock
I eventually got the account activated.

So that side was painful but done.

On Xapo.com side - nothing. 8 support tickets submitted to date and not one single
reply back or even acknowledgement of my customer support tickets being looked at.

So my Xapo Debit Card still in limbo and not able to use in my xapo wallet - it's just
a pretty picture of a card in top left corner when I login to my Xapo.com account.

Nice one Xapo - raise millions of dollars to build a service for Bitcoin and then
issue a debit card service that's useful only for the order fees you charge to send
a piece of fancy plastic via mail and then pay support staff and developers to ignore
customers.

I do hope that others reading this would add their experience here because I have a
feeling I'm not the only one experiencing these issues with Xapo.com

So, yes, this is a bitch and moan from the little guy that tried the correct channels
to request assistance but now I'm flaming Xapo.com in public.

Xapo if you can't get the debit card integrated and working in your system - cancel the
service and send my $15 back please or donate it to charity.