Hi, I am a newbie to buying bit coins but a couple of weeks ago I had no trouble signing up for bit coin and I was shunted into express coin where I bought the bit coins. It showed confirmation of getting my check and the dollar amount and bit coin amount showed up on the express coin dashboard and in the wallet showed a big long address with numbers and letters. Problem is I tried several times to make my purchase and it said I had zero in my bit coin wallet! I have had slew of emails back and forth from Express coin and they couldn't be less helpful basically double talk. I can find no contact information for bit coin. I also downloaded the latest version of bit coin core (it took almost a week to "sync network") and it still says 0.00. I have tried every button and tab with no success and I am at my absolute wits end! Can someone PLEASE help me in a language I can understand?