Post
Topic
Board Service Discussion
Re: Bitcoins TRAPPED in Express Coin Bitcoin Wallet
by
lcook411
on 17/10/2014, 16:45:04 UTC
Firstly, Express coin is saying I have a Block Chain wallet and that my money is there. They say they can't help me because of that.
Express Coin is where I originally "loaded my wallet" by sending them a check and the funds appeared there on their site. I did not know what wallet I had until express coin finally told me a couple of days ago which they said is Block Chain. When I got to block chain I had to register a login and password and then I could see the transaction with Express Coin but still I can't access my money from my Block Chain wallet (as Express Coin says I should be able to do) and there is no money in Blockchain. Secondly, there is no address starting with a "1" showing when I am in my bit coin core wallet when I hit the "Receive" button and there is nowhere on express coin to "send". Plus they say they do not have my funds. Something I did not mention before maybe this is the problem:  When I first downloaded bit coin core (or thought I did) everything went smoothly (I thought) and I found express coin through bit coin and sent my money etc. When the money showed up on Express coin (they got my check) I went to the online store to make my purchase with bit coins. Suddenly I had no Bitcoin core wallet application and therefore no money. No customer support at Bitcoin to help with that so express coin said they don't have my money it's in some wallet. I download bit coin core wallet again. It took almost a whole week to "sync network" with blocks etc. Finally when it was finished syncing it showed a zero balance. Still unable to make the purchase at the online store as there is a zero balance in my bircoin core wallet. Thirdly, concerning btw.blockr.io I did a search using my bit coin address (the one starting with 35m... listed at express coin) and it came up with an address starting with "1"called a "hash". Not sure if this is correct address or not. I starting to think this is hopeless. Cry  FYI I sent another email to Express Coin as follows: 
There are no funds in my Block Chain wallet as you say. Where are my funds? I sent the check through your website when I "loaded my wallet" and it showed up on your site. When I followed the link you gave me yesterday to Block Chain wallet I had no wallet set up and had to register with their site and now they show zero balance. The online store goes straight to my bit coin core wallet anyway. I need to find out where this money is and how to send it to my bit coin core wallet which has zero in it. I can't believe this!!!