Its not the only example which shows issues at Crypto X change are left without being dealt with forever.

There where other people waiting for weeks, including me with ticket 1500314 (19 days old).
I've been querying about this already multiple times - with zero effect.
Anyway, now after all this, I don't think I could ever trust you after you declared my passport "invalid" without explanation - it just shows that even if the verification goes through now, its possible that some error in your system will mark it invalid again, and you'll stop responding and hold on my funds forever.

I will never put more then 100 AUD at a time into your exchange, unless your CEO publicly promises on this forum that he will never hold on my funds more then 24 hours, process all deposits and withdrawals within 24 hours, and if they ever need more verification they will not hold funds while waiting for it, but release funds to the accounts they came from, and then deal with verification.

Even the verification form on the account shows that you have a mess in there: Level 2 has a lower AUD limit then Level 1. How can I trust you even if the forms don't really know what the limits are? Oh, and it should clearly state there are these limits per day, per month, cumulative forever or some other kind of limit? If a bank had such unclear forms and a mess, they'd have no customers.