I keep receiving e-mails from someone called Ori from S-T about the refund, asking me for my bank and address details.
I replied to these e-mails but my replies were ignored like they have not been read and I was responded with the same reply, keeping asking me about my bank details. Are these e-mails legit? What's this all about?
Yes, incredibly poor judgement on SP's part. Utterly shocking security protocols in place there, second time round now since Guy posted his complete details here several months ago.
You simply cannot have some flunky in the company requesting such sensitive data via plain text over email like that. Who actually runs the security dept. at Spondoolies anyway?
My suggestion is to not provide the requested information until they have proper mechanisms in place to receive it.
Just woefully slacking each and every time in the security sector.