Why hasn't bitmain replied to my e-mail when other people are already receiving their replacement PSUs?
I replied to bitmain (shao) on the 15th Oct regarding the replacement psu.
Today they (shao) emailed me saying he is still waiting for my email regarding the replacement psu.
I took some screenshots of my sent email, and emailed them once again.
Maybe they did not receive your original reply to their email.