Please appreciate that this only occurs for BTC trading. There is no need to bash the entire DEx for that. There are ways to improve the BTC trading experience. These are being explored/developed. Try using XBTC instead, for example.
Not trying to bash the entire DEx, but it's silly to assume that the majority of new people coming to counterwallet won't be operating in BTC, though. It's not unreasonable to give people fair warning about the fact that BTC on the exchange, does not function very well. It should be visible somewhere on the exchange or wallet itself, not buried in this thread..