I think we need:
set up a community website (
or perhaps use the existing one i.e. http://kncnews.org/legal)
discuss with the lawyers chances of the claims (the claims will be on different footing, some will be for the Jupiters some other for titans and other for Neptunes etc.) and tactics
collate the claimants and their evidence (date/ref. of the order, when delivered, what were the problems, where they adressed, was there RMA, was there a refund demand, correspondence from KnC and probably a few more bits and pieces, this I think relates only to EU based clients but I might be wrong, the lawyers will tell it)
agree funding with the lawyers once we are satisfied there is a number of claims with reasonable chances of success.
For now I will try to discuss my case with them with a view to share my opinion on the matter.
Unfortunately it will be very difficult to co-ordinate this via public forum as most of the information is confidential.
The primary purpose of kncnews.org is to collect and disseminate information of interest to current and future Titan owners. Links to groups trying to organize legal action, information about the costs, grounds and appropriate strategies of/for legal actions, and anecdotal reports about successes or failures in this area are welcome. However, because this is a publicly available resource, I agree with you that the kncnews.org forum might not be the best place to try to conduct private conversations on strategy etc because any one is free to join and no attempt to qualify members is made by the admin or anyone else.
Even if you secure group communication you still have issues of identity and intent to deal with. On the other hand, perhaps a public conversation by people seeking redress is the best option because of the message it would send to KNC.
I don't have a good solution to the problem but I'm guessing that group action is likely to be more effective and less expensive than each of us acting on our own.