For now there is no decent, reliable lawyers to assist with the claim, class action or group action. Nova wants $1,500 just for sending a letter to knc. No client care policy, no tactics nothing. If someone has instructed them please share your experience. US attorney is for US citizens I presume. Perhaps they can issue there.
Apparently not....
..I got a message from Charlotte C. Lynn as follows: "Yes, we are interested in hearing from business customers as well. We are also interested to talking to international customers."
I am from UK and purchased as a business.
I have talked to a number of lawyers and have had some interesting points raised - one of which is that if it can be shown that their terms and conditions were not displayed or linked obviously from their product page but were hidden - the transaction is not governed by Swedish law but by the law of the country of the purchaser.
One of the things that seems really important is as much evidence as possible by way of screenshots or ideally site rips showing how the website looked at time of pre-order.
If anyone has anything it would be really useful?
I was also given the following link by a UK solicitor
http://www.legal500.com/c/sweden/intellectual-property-and-mediaI have also been advised that all non business customers are entitled to the statutory 14 day cooling off period (despite what knc say in their t's & c's about everyone being a business customer) and can claim a refund without any reason.
Additionally business customers have a good case too - not only for refunds but also for damages.
I will update as I get more information re - legal position.