Interesting post above... not sure what to make of it... I'm curious why you did not include your responses in the email?
You can't reply to their emails, you must send a reply on their ticketing system. And I cannot sign into my account on their support site?!?! I know the password is correct
I rejected their offer of 50%/60% off hashlets
Yea, I woulda wanted the money too... Granted that is one hell of a discount lol.