Indeed very strange although it took jumbley to actually bring it to their attention as they banned me and my posts.....

you can open and should open a case on line - you dont have to be in the  UK

 I checked the online version all out after visting and will take you no more than 15- 20 minutes depending on how much information you give - You can list  three people  in the case so i listed BA and there address china / hong kong / Alex and his address in the UK and Daniel and his Company address as He has / is taking Black arrow's payments through his  company ( not exactly legal Daniel ) and he has been to shows on BA's behalf. You can then add more it says if and when needed.

If you do open a case be sure to list my Crime number and also notbatans's crimenumber if the information section os they can link everything together.