Hello all,
Our client have just contacted us. At the gameplay history, it seems that the player doesn't finish the game. We are really sorry for this. And we have no right to manipulating the game results. To prove our casino is fair, The same problems has occured to other player with blackjack games (you can see the thread at our no deposit campaign ), and we have credited it back with the last bet he has placed because the result is undone (the connection to the server stop accidentally at the client site).
We are willing to help JimClone too, but he insisted that he got 5 aces while our record got nothing.
Regards
Dreamlandcasino.com
Well look a honest casino here! Really? Doesn't matter this just shows in the end that you lose to a bug in the system it might not be a bug! Also Dreamlandcasino you owe me 2 btc!
It has to be an error Jim, you could not have gotten 5 aces because a Tens or Better game uses 1 deck and no jokers. There is only 1 Ace of Hearts and 4 aces total in the deck. Definitely a malfunction, you did not get 5 aces.