Post
Topic
Board Hardware
Re: ANTMINER S4 Discussion and Support Thread
by
dlowings
on 28/10/2014, 13:54:29 UTC
Tim ……


Im a bit confused …. in one of your responces you posted "As for the compensation, we'll  exercise discretion in light of the circumstances."

In your Info Release you stated that you would give 10 days mining compensation to people who experienced a critical PSU failure . I have received my RMA from my critical failure, I have provided you the pictures of the PSU with burn marks all on the inside of it and the melted flux on the PCIe connectors. What other discretion do I need to submit proof of ? I have asked the question several times here and submitted it to the support email … My unit was down for far more then 10 days, but I'm only asking for what was stated in your press release on these PSU's