I waited a couple of weeks and got no cigs, they told me to wait 35 business days, I waited that long, no cigs, sent them a couple of emails, got a PM back 3 days ago saying they would respond to my email soon, yet no response as of yet.

I'm out 21BTC as well and have been waiting since April, its pretty ridiculous. All I wanted to do was smoke a few cigarettes, lol!