Ouch, you may have a broken off parts from the hashing PCB may be...
If you could, could you unscrew the top case and see what is fallen off from the PCB?
or you can return the miner to the following address with Printed Original Purchase Confirmation Page with the shipping address portion included. Also, a brief letter describing what's wrong with your miner. The return address is
Bitmain Warranty
3700 Quebec Street #100239
Denver, Coloado 80207
Tel: 844-248-6246
Hi everyone,
I have one miner that has something rattling inside of it. Right from box open, it has been like that. Also, I cannot login into the 192.168.1.99 IP. The fans turn on when the power supply is connected, but absolutely no lights blink when I plug the ethernet cable from the miner to a router or computer. Ideas?