This is absolutely false.

You never contacted us about this issue, no email, no support ticket, no chat contact, no skype. Where did you tried to contact us sorry?

However we are feeling really sad for those who are losing their time and money with this kind of "business".

BetaShareX Exchange will NOT SUPPORT ANYMORE this coin nor any related project from now on.
Your behaviour is unacceptable and we won't ruin our reputation for an amateur developer's fault and misleading.

We strongly hope the developer will refund any coin miner/investor.

We are actually removing your coin market from our Exchange Platform, we suggest to every users to withdrawal their (useless) funds.
Althought this is completely useless for the users themselves, since old blockchain coins has no more value, we will give you enough time and warnings to withdrawal your remaining NVCD from BetaShareX exchange. (If still possible of course, depending on old blockchain status.)

Sincerely with our Best Regards,

BetaShareX Exchange