Still haven't heard back but got on not long ago and during the few hours where I didn't check my account he seems to have activated my shares, so I'm happy now.
You know what? Because a lot of people made the same mistakes like you so that's why it takes Chris so long to process some simple request.
Do us a favor, for Chris and for you too. Pay your attention to your fullest before making any payment, and if something's not clear or you're unsure, post a question here, someone will clarify it for you.