Hey there!
Withdrawals are usually instant; it may be that yours was caught for a manual review. Would you mind submitting a support ticket on the website? A member of our support team would be happy to take a look for you.
Thanks so much!
Jenny
How do I do that? I can't find anywhere on the site for submitting a support ticket.
edit: disregard - I found it.
edit2: I received my bitcoins about 60 seconds after submitting my support ticket. Thanks for the amazingly fast response!