Yes ALL refunds are through bank wire transfer. I tried to get a BTC refund at current market value but he would't. It seems he is trying VERY hard to keep the orders, I went through 10 or so back and forth messages before I firmly asked and confirmed the refund (the third time asking). He did go silent for a day but I think he's keeping on top of it for the most part. My refund is in the process of being transferred, he sent the bank wire receipt and I am just waiting for the money to show up in my account.
I've requested a refund for the third time, its starting to turn into a cycle. Request refund, wait a couple of days and hear nothing, send follow up message then receive long reply from Simon trying to push for keeping my order (now up to 4x Astro units for my 1x Astro order).
I've mentioned several times now with the huge delay its no longer in my interests to receive the unit, with Australian power costs by the time I receive it I'll lose money from day one. Keep receiving a long reply asking me to wait till November 25th. Getting that feeling he's going to try and drag this out for so long that I still won't have a refund when November 25 approaches and I'll have to receive the order.
It would've been fine if they shipped on time, but now, no, especially with everything else around now or close to the 'new' shipping date.