Oh look, a different version of the story. It's like watching an improv comedy routine....
blackarrow, on 08 Nov 2014 - 12:03 AM, said:
"Prospero software update: 1.14
All customers are asked to update immediately.
1. We have introduced many features to support our new managing software. Miner Operator, which can be downloaded from here, is a windows native application which adds support to easy manage all your miners from one single computer. This software is in development. Please report issues in our newly released bugtracker.
2. We have located and designed a protection system that is preventing X3 meltdowns. We want to highlight that this were few isolated incident (less than 0.3% of X3s). The issue reported by our customers was caused due to imperfect soldering of Mosfets which allowed them to overheat and finally fail. This failure sometimes resulted in shorting out the 12V line therefore introducing a resistance in the circuit. This resistance was causing the board to overheat and melting the PCI connector. The new update will continuously watch for any short circuit and will restart the PSU in order to check if there is a short circuit. Should there be a short circuit, the PSU will refuse to power up. If this happens, the customer will need to return us the faulty hashboard for replacement.
Note that this protection is working only with APlusPower PSUs that is included in our miners.
We have thoroughly investigated the faulty boards returned and we have determined that there was absolutely no fire cause by our miners and the fire reported by the customers was because they've seen the red LED from the control board blinking when the PCI connector was melting down, image that can be easily be confused with fire."
And of course no fire. lying asshats to the end. they thoroughly investigated. the pci connector was melting down. people are sending pics of burned out husks and it was the pci connector melting down which caused a blinking LED. people can easily confuse a fire with a blinking LED.
the same thorough investigators thought it was the power supply, then it was the shippers and now it's a mosfet. all of them caused the same problem, mind you, that caused the fire the first user reported seeing as "fire about the size of a coke can" and others have reported seeing flames as well.
I'm sure the same genius fire investigation team that claimed there was no fire, because there was no fire in the pictures, which was one of the more ridiculous stops on this this little joyride, would just up and now decide that maybe they were wrong.
so they investigated. again. and now, it never happened at all. again.
bull-fucking-shit.