Unless you can offer a solution that will HELP my situation
As I said in the last post, abuse and threats isn't going to get you closer to what you want. There is a minimum level of civility required in order to interact with another person and get a positive outcome. This applies to both online and in person transactions.
Imagine what the chances of a positive outcome would be if you walked into a brick and mortar store and accused the staff of
metaphorically raping you and
metaphorically fucking you over while being abusive and making threats. Certainly you'd be thrown out or have the cops called.
tldr, please take it down a notch
Dogie, I have been civil for almost a month now. A person can only be SO patient. And I have been.
I have also noticed that you have contradicted yourself in this very thread:
In my email, I apologized for getting so upset
Thats not a problem, won't affect anything.
I read all of your post(s) (all 4 of them). Customers aren't typically compensated during warranty repairs by any company. I'm also not sure why you think running round the internet spamming abuse at the company as well as making threats will help change CS's mind?
So, if you don't mind me asking, which is it? If I play nice and don't post anything on these forums that suggest anything negative about BITMAIN, am I going to get better results? Or can I be honest and post the truth on these forums without fear of being discriminated against by CS? Because a few weeks ago you said it wouldn't matter that I got angry, but now you are saying it's not going to help. You seem to have the same issue that Bitmain has, consistency. No wonder you guys work so well together.
EDIT: I just noticed that you referred to my behavior as "abusive". Tell me, exactly how am I being "abusive"? If anything, I'm being abused by BITMAIN's awful business practices. You seem to be adding flames to the fire. And the only "threats" I made were to disclose the TRUTH about the way that BITMAIN operates. You are acting like I made a post saying that I was going to fly to China and become violent in person. How can you not understand why someone in my situation would be this frustrated? No information that you have supplied since my first post this afternoon has been at all helpful, instead it has just made me (a customer of BITMAIN) look like the bad guy, when its absolutely clear who is in the wrong here, and I would love for ANYONE to explain how that could possibly be me. Is this the way you were instructed by BITMAIN to handle CS issues? Tell the customers that its their fault for getting upset that BITMAIN lied to them? You do far more harm than good, Dogie. Stick to your tutorials and amazon.com reviews, because you are making yourself look foolish.