Riley Alexander here from Ardeva. Thanks for the questions and I hope this answers them.

Our document verification procedures are more in depth then easily being able to photoshop an ID. We request 3 photos be uploaded.
1. The user must upload the front of ID
2. The user must upload the Back of ID
3. The user must upload a picture of them holding up the ID next to their face ALONG with a 4 digit UNIQUE number that is generated just for their particular verification.
We check the ID for verifiable security features that can be seen. Documents are then encrypted and sent to offline storage.

As far as your 6 questions, here is my answers:
1. Was explained above.
2. Was explained above.
3. Ardeva is still in young state. We have new updates almost daily. Our terms do allow for release of documents in the following conditions:

​​"DISCLOSURE OF ACCOUNT INFORMATION. COMPANY will not disclose any information to third parties about you, including email addresses, or your Account, except in the situations described below. We will disclose such information:

    to verify the condition and existence of your Account for a third party, such as a credit bureau or merchant;
    to persons authorized by law in the course of their official duties;
    to a consumer reporting agency as defined by Applicable Law;
    to comply with a government agency or court order, such as a lawful subpoena;
    to COMPANY employees, auditors, service providers, attorneys or collection agents in the course of their duties; or
    if you give COMPANY written permission (including by email); or
    to any party with a valid legally binding arbitration letter."

4. As stated above, we are making updates daily. Our service is currently and will ALWAYS be free for users to enter information. We offer API integrations with companies such as coinsortium.co to leverage information from our database and those are paid integrations. We also are on the verge of offering PAID business verifications. That is how we plan to receive income. For now we are trying to grow our userbase and gain acceptance in the community.
5. ​​We are currently doing a complete site re-design to make it easier for the answers to these questions to be found. We apologize for the temporary confusion.
6. ​We actually set up a VOIP number the other day and once we have voicemail and forwarding set up, we will be posting the number on the website. We are a small team of 2 who have other commitments so currently do not have regular hours where the phone would be staffed..

I will post this same message on BCTalk as well for transparency.

I appreciate all your questions and feel free to let me know if you have any others. As stated, we are currently in a growing phase and expect to see many changes with ardeva over the next few weeks. ​​​​