Two things I'd like address:


1.) if a person transfers fiat from Dwolla or other entity to you and only then becomes aware of your AML/KYC requirements, you NEED an avenue available to reverse the funds or return the funds to the origin if they do not wish to comply.

The fact that my funds were frozen until I complied felt like being bullied...big time.  By holding my funds and demanding my driver's license or passport, you basically stole my funds and refused to give them back since I had no avenue of reversal or refund.

2.) You stated "While it would be a great income stream for us, sadly we are not legally allowed to sell your personal information."....

SADLY?  WTH???

Should I read "sadly" and "it would be a great income stream" to mean that the second you find a legal loophole, out the door goes my personal information? These aren't just email addresses and names and physical addresses. These are SS#s, DL #s, etc.

That was a pretty unnerving thing to hear.