Boy am I glad I don't trust ANY of these exchanges. There's plenty of red flags associated (IMO) with CryptoXchange, especially on the money laundering front (not to say they are, but I do suspect it's a very distinct possibility, and I won't tie my money up with them for fear that THEY will have THEIR funds seized, and that would include mine - how many other exchanges were trying to partner with casinos? - yeah I smelled a scam long ago)

OP - sorry to hear your story. Attorneys are in order - hire one and get your money out of harm's way.

IMO, if this customer had 100K there, how likely is it that the exchange actually has the funds to pay? I'm more than a little suspicious of ALL exchanges running fractional reserves, and being unable to meet their withdrawal demands.

This seems more than a little suspicious. Probably the most suspicious is that CXE is "the ethical exchange"
FFS, if you have to use it as a tag line, what are the odds it's actually true?