It's always a good idea to save the PGP public key of anyone you think you might like to deal with, once you find where it's listed, and to verify it against something they've signed.

I sent the Fog a long message the other day using my shaderkabia account outlining my case, providing evidence the account which password got changed by someone other than me really is my account and I really did not forget my password.
Logged in to Bitcoinfog with my shaderkabia account today to find that the support message history has been wiped (again, not by me).

And there's these new accounts who have signed up only to post the alternate new address that also gets you to Bitcoin fog. There's no explanation for the multiple addresses anywhere.

I'm sorry to say this, but I very much doubt that an admin is ever going to come on to clear this up. If I were a betting man, to give the original makers of Bitcoinfog the the benefit of the doubt, I would say that they've been fucked. A gun held to their head/knife to their throat, blackmail, or whatever, forced to hand over their twitter password, forum password, private key(s) and all access to their servers. It definitely looks like they have been fucked.
That, or they've gone rogue. Which means we're the ones who have been fucked.

Unless somebody can verify that they are still using the service, depositing, mixing and withdrawing BTC with no issues?