This forum is hard to maintain, there're already almost 1000 (!!) pages of non-threaded discussion and unless somebody is reading it continuously, it's hard to find any useful information here. We prefer Facebook pages although I understand that some people dislike FB. For those, bitcointalk is still a good place to hang out . Soon we'll offer alternatives like pool's subreddit (reddit is cool!) with active customer support, however it's not prepared yet.