generally speaking i dont like to do that i send to my wallet then to exchange

i have had many coins lost in none wallet transfers

can you give us an amount of the transfer and when it took place

also did you try to talk to exchange,and the pool email them they are very nice and the email confirmation needs to be done or nuthing happens like you said

with that info maybe the DEV has knoledge that may help

im very concerned that this coin works and is treated fairly

i will be releasing a new plan for a better exchange cause we do need more of them

but without knowing where a\the coin is or isnt really frustrates a person