Still willing to ship to you if you pay shipping Dogie or Syscooling.
Again I do not blame Bitmain they were very helpfull. Syscooling not so much. My RMA parts are still lost in mail..... I bought new parts on my own to replace.
Just cut the sheath off and take a picture, it would take 30 seconds. You're making a claim that should be impossible (by the mechanism you've stated), so you should really provide some information.