I would like to assure you that all of the helpful posts are being read and that I personally am taking notes about the good stuff. The lack of reply is not intended to seem like nobody cares.

We have a bigger issue to get resolved as immediately as possible.

As soon as new leadership is implemented, I will bring attention to the recent helpful posts. Nothing is being overlooked and all of it will be reviewed again - hopefully soon.

It sucks, I know. But it is what it is. Just hang tight for not much longer.