Got this card in the mail today. If you paid by credit card, and haven't opened a dispute, definitely do it sooner rather than later! It was past the time for me to start the dispute online, but a simple message to them made it happen. I immediately got the temporary credit. Alpha replied to them close to the 45 day mark when it would have been permanent and said it was still within the time frame for them to deliver (a blatant lie). Chase asked me for some documents... I sent the original terms of order, the email from March 19th showing shipping date in July, the one from March 27th removing PayPal as an option, the one from May 21st requesting final payment (which I had no way to complete as PayPal was gone), the email July 28th saying delivery in September, and the one from Sept 27th saying delivery in October. I pointed out that the terms said shipping 8-10 weeks after final payment, which they requested May 21. That would have put the shipping date July 31. I sent this email to Chase October 28th, so way past that.

Good luck!
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