Glad to hear you got your money back because thy did rob you. You have every right to broadcast what happen between you and that bank because they probably robbed many people. As for banks in general they pretty much hate the bitcoin. Not because they think its a scheme or too volatile but because they don't think there is a future in it. Banks are all about fiat money and the bitcoin is a direct opponent to that. However; the day that banks figure out how to get rich on bitcoins is the day they will be all over it.
I partly disagree... banks are fully aware of what Bitcoin could become in the future. I just had a discussion the other week with the CEO of a Swiss firm, and accidentally - after some wine - he told me that they have received a contract for designing a new Bitcoin-wallet for banks. So they ARE aware what's going on, they are preparing themselfs, but they just wait until regulators have finished their work here in Switzerland. And until then, they try to close out as many participants in the market as possible.
That is the part that everyone seems to overlook. Banks are designed to make a profit. You can make a profit by dealing with bit coins so it stands to reason that some banks will move toward bitcoin in the short term and eventually all of them will follow.