You're absolutely right about the support being dreadful and that's the reason why I stopped advertising Prismas and starting advertising AMHash. Unfortunately though, the sales team for AMHash are every bit as incompetent as AM's support team. There are still no AMHash shares available for sale on Havelock and there haven't been for the past week so it's impossible for people to purchase hashing power from AM.
I've been promoting AMHash for the past few weeks and Rockminer have pretty much ensured that Havelock and Rockminer are the only companies that profit from it.
If this is pissing you guys off as much as it is me, I suggest you let FC and AMHash or Rockxie know about it. Maybe the known board members too.