That's one of the most appalling - if not THE most appalling - thing about the BA situation: I ordered in November, direct from BA. In return for my loyalty, I got to watch the resellers - who came on board 2-3 months later - get served with priority. And they even provided refunds (or, in your case, alternate hardware) to customers who requested them.
So fuck me, I guess. My fault for trusting a Chinese company. And this is not me being racist, it's me being pragmatic - because BA thinks they're immune to customer complaints due to their location and their convoluted "ownership" structure.
I got a mail today from the Hong Kong Consumer Council stating that BA has ignored their complaint on my behalf and they have sent them a more strongly worded letter, urging them to deal with it. I'll bet the BA cockmonkeys are quivering in their little pink booties.
My only hope now is that once the Hong Kong police are finished suppressing all the student democracy demonstrations, they'll have the time to take a closer look at BA's criminal activities.
Keep in mind I purchased the S3's myself, they were not given to me as compensation for my X1's by a reseller. I'm merely stating that I received hardware from a competitor, got ROI on them and now that hardware is mining back the coins I spent on the X1's. Those coins should be profit but thanks to BA, I'm still in the red for another 2.3BTC from those X1's.
Thanks for the clarification, I wish I ordered something from Bitmain instead. I ordered from Minersource a reseller of Blackarrow and received NO refund even though they told me twice they would send me back my money.