You're whining about 19 hours? Are you serious? Chris, from what I know, is the only one handling support requests. He's far too busy to get back to you instantly. Get over yourself. If you lack the patience to wait for a response from Chris about an issue that was entirely your fault then you should leave. Honestly, you'd be lucky if Chris compensated you. Your account isn't his responsibility; it's yours.

Now, have some patience and wait for a response. Chris is human, he has to eat, sleep, manage his farm, and do a heck of a lot more than what he's telling us. On-hold payments are going to be his #1 concern, and he can't devote his whole day to answering support tickets.

Your complaining is getting annoying; don't post that he hasn't answered your ticket every hour. Take a nap or something, find ways to pass the time. Before you know it he'll answer your ticket, but you've got to give him time. Allow another 24 hours to pass.