Anyone in the UK is advised to contact the Polish embassy in London and file your complaint.They speak perfect English and have been helpful with me on another problem of financial matters.
For my personal experience embassy not interested in these problems. we talking about the policy of an entire bank and not a simple problem of financial matter.
However groped have not costs....
The problem is Podex...they do misleading advertising, they cant impose the policy to Mbank.
Mbank wrote clearly have not interest sell this particular Visa out of Poland.
But Podex buy cards for 3 and sell for 30 (around) then is not interested citizens problems, interested just gain and of your problems they "wash their hands"
The real complaint should be made against podex, because they promises in advertising things that can not keep