There seems to be a bug in your bitcoinaddress system. I recently did 2 orders right after each other, and i got the same payment address for both the orders. I didn't really think about it so i paid for both orders to the same address, and now the last order is gone. Kinda annoying considering i've actually paid for both orders
It happened again today when i tried making 2 orders right after each other and got the same payment address for both the orders. Sent you an e-mail about this on your supportmail by the way! And i can still really vouch for cigs.eu, this is the first time i've ever had any problems with them after about 10 orders

Julia looked into it and couldn't find the second payment. Let me look into this and I will get back to you asap - normally we should have received it.