21.11 im sent 1.319 BTC from Btc-e to c-cex:

http://static.bitlanders.com/users/galleries/305994/305994_mbimage_547b52afedc82_png_fa_rszd.jpg

Im sell my BTC in price 366 (0.38 BTC), 379.9 and 380 (0.94BTC)

I request to withdraw $ 138 and receive notifications successful withdrawal

http://s11.imgserve.net/images/big/2014/11/25/54753e319410a.JPG

I checked my account payeer not see my money

http://s11.imgserve.net/images/big/2014/11/25/54753e31d8818.JPG

login to my c-cex acc: User not found

http://s11.imgserve.net/images/big/2014/11/25/54753e30146c3.JPG

Sent ticket and  after 7 days  receive the answer: "Ok. Our security disabled Your account because of negative BTC balance
C-CEX.com: Please, tell me when Your BTC balance become negative. What have You done before it goes to minus?"
http://s11.imgserve.net/images/big/2014/11/30/547b5b051b026.png

They said my account was negative to 1.18 BTC
They asked me why?

I can not log into my account and can not check my transaction. I do not understand why my account is negative. I just sell my BTC. I do not doing anything else. Only they can check transaction. Now they ask me how I answered.

I'm waiting for them to give evidence my account negative.