Lets just assume its the scam it is and open a new thread "What to do when a cloudminer runs away with your cash" might as well get it set up and ready.
Well, if were opening up a new thread like that, lets think about putting a button on it for donations for restitution of the victims. Lets get a list going of volunteers
who can at the right time provide a shoulder to cry on and a sympathetic ear. We might be able to provide some small comfort to them assuring them life will go on even though their bitcoin won't be going on with them.