Now they are blaming the downtime on their internet presence provider, Rackspace. Josh cannot take blame for anything.
Not that I'm defending Josh, but it appears that Rackspace is having an issue. Is this the real issue that's preventing them from getting ZenCloud back online? I can't speculate.
https://status.rackspace.comRackspace Cloud Engineers have identified an issue which is causing intermittent 500 error code messages when our customers are attempting image centric calls from the Mycloud portal or the Next Gen Cloud Servers API. This issue is presented in all our Next Gen Cloud Servers regions (HKG, SYD, LON, IAD, DFW and ORD).