That doesn't explain one damn thing. Bitcoin is nothing to banks. Mtgox isn't even a gnat in the financial world. It's a microbe.
What about wire transfers? What's your excuse there? I wire huge amounts of money all over the world with far far more AML regs and yet they don't take more than 15 minutes to do a wire and receive a confirmation of reception. Yet mtgox takes a week to even start it.
Let's face it gox has extremely poor liquidity and that's usually the red flag that any financial institution is about to go under.
You all should be prepping your resumes rather than running the PR bullshiat here. None of us are buying it.
The rats are jumping your sinking ship.
Did you open a ticket? And what is the Ticket number to check what's going on. I am not telling this is your case, but we see many mistakes made by users when filling the withdrawal process that in some case will make the overall process very long.